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Select your device type to see relevant guides.

Laptop

10 Guides

How to restore a backup from File History on Windows 10

Learn how to restore the backup you saved from File History

How to backup your laptop using File History on Windows 10

We recommend you backup any data you wish to keep before we collect your item for repair.

How to reconnect to WiFi (Windows 10)

See how to reconnect your Windows 10 laptop to WiFi

How to restore your data from Dropbox

Learn how to restore your dropbox backup onto your laptop

How to backup your data to Dropbox

This guide will teach you how to create a backup of your files in dropbox

How to restore your data from Google Drive

Find out how to restore your Google Drive files and photos to your laptop

How to backup your data to Google Drive

This guide will show you how to take a backup of your files and photos using Google Drive

How to restore your data from OneDrive

This will show you how to download your data from Microsoft OneDrive to your laptop

How to backup your data using OneDrive

OneDrive is a cloud storage solution from Microsoft.

How to factory reset your Windows 10 laptop

This video will show you how to delete all the data from your laptop.

Smartphone

10 guides

How to backup data on your Android device.

This guide will show you how to backup the data on your Android device to your Google account.

How to backup your iPhone or iPad to iCloud

When you choose to backup your data to iCloud you are choosing to store a copy of your data on Apple's servers.

Methods to remove your iCloud account

This guide shows you the different ways to remove the iCloud account from your device

How to remove your Google account from your Android device

See how to remove your Google account from your device before it is collected for repair

How to reconnect your iPhone to Wifi

Learn how to reconnect your iPhone to WiFi

How to reconnect your Android device to WiFi

Learn how to reconnect your Android phone to WiFi

How to factory reset your iPhone

We recommend all customers backup and reset their device before we collect your item, this guide will show you how

How to Factory Reset your Android Device

This guide will show you how to backup the data on your Android device to your Google account.

How to remove your iCloud account from any device

This guide shows you how to remove the iCloud account from your device via icloud.com (using any device)

How to remove your iCloud account from your device

This guide shows you how to remove the iCloud account from your device before you send it in for repair.

Tablet

10 Guides

How to backup data on your Android Tablet

This guide will show you how to backup the data on your Android device to your Google account.

How to backup your iPad to iCloud

When you choose to backup your data to iCloud you are choosing to store a copy of your data on Apple's servers.

How to remove your iCloud account from your iPad

This guide shows you how to remove the iCloud account from your device before you send it in for repair.

How to remove your Google account from your Android Tablet

See how to remove your Google account from your device before it is collected for repair

How to reconnect your Android Tablet to WiFi

Find out how to get your Android tablet back online

How to reconnect your iPad to Wifi

Learn how to reconnect your iPad to WiFi

How to Factory Reset your Android Device Tablet

This guide will show you how to backup the data on your Android device to your Google account.

How to factory reset your iPad

We recommend all customers backup and reset their device before we collect your itemhis guide will show you how

Macbook

10 Guides

How to remove “Find My Mac” (FMM) from your MacBook

This video will show you how to remove the "Find my Mac" and "iCloud" features

How to backup your MacBook using “Time Machine”

Learn how to backup your MacBook using the Apple tool "Time Machine"

How to reinstall MacOS via a pen drive

If you have the Apple OS you want to install on a pen drive, you can install it directly from the pen drive

How to reinstall MacOS via the cloud

Learn how to reinstall the operating system onto your MacBook via the cloud

How to wipe all data from your MacBook

Learn how to completely wipe all data from your MacBook

How to restore your data from “Time Machine”

Find out how to restore your Time Machine backup onto your MacBook

How to remove your TouchID

This video shows you how to remove the "Touch ID" from your MacBook before we collect it for repair

How to connect your MacBook to WiFi

This video will show you how to reconnect your MacBook to WiFi

Wearable

10 Guides

No gudies currently available, please visit our FAQ for answers to your questions.

Audio Visual

10 Guides

No gudies currently available, please visit our FAQ for answers to your questions.

Photography

10 Guides

No gudies currently available, please visit our FAQ for answers to your questions.

Gaming

10 Guides

No gudies currently available, please visit our FAQ for answers to your questions.

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