How to backup your laptop using File History on Windows 10

We recommend you backup any data you wish to keep before we collect your item for repair. This guide will show you how to do this on Windows 10 using an external storage device (e.g. external hard drive). Backups can then be restored by following our restore guide.

01

Connect external storage media to the device to backup to
02

Press the “Windows” button in the bottom left corner of the screen, in the search bar type “Backup” and click on, “Backup Settings”
03

Click the “+” icon to “Add a Drive”
04

Select the external device you connected as the location where to save the backed up files to
05

Under where the “Add to drive” button was, click “More Options”
06

Under “Backup my files” select the frequency at which to perform backups using the drop down menu
07

Under “Backup these folders”, select the “+” icon to “Add a folder”
08

In this window it is possible to specify any desired folders to backup other in addition to the defaults. Repeat this step to add all desired folders
09

Scrolling to the bottom of the window, click “See advanced settings”
10

To the right of the window, click “Turn on” to enable file history backups for the selected folders
11

This process can take a long time, depending on the amount of data being backed up. It is advised to leave the device plugged in to the mains until the process is complete

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