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Our mission is to be the partner of choice for companies and organisations looking to deal with multi-vendor consumer electronics reverse logistics and claims handling processes. We seek to combine OEM parts supply chains, our repair teams and processes, our call centre teams and our proprietary software systems to create the most self-contained and value-creating service proposition in the industry.

Through a combination of lowering our customers’ costs, increasing customer satisfaction and providing industry-leading levels of customer reporting and transparency, we seek to make a material difference to insurance companies’, retailers’ and warranty companies’ bottom-lines and service levels. Simply put, we strive to be the acknowledged UK leader and preferred partner in helping our clients succeed in the world’s rapidly evolving consumer electronics marketplaces.


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